Frequently Asked Questions

Q: How do I sign up for a membership?
A: We are so glad you asked!  We want to make it easy for you to become a member so here are all the different ways you can:

1.  Sign-up HERE online for a monthly membership!
2.  Check out our discounts and specials to see if you qualify for one. Then come in for a visit to learn more about it and join!
3.  Just come visit!  We’d love to show you our great facility and all we offer!

Q: Can I bring a guest with me to work out?
A: Absolutely. You may invite a friend to workout at the Legacy Center for a $5 daily guest pass.

Q.: What are the operational hours?
A: 6am-9pm- Monday through Friday
8am-1pm- Saturday
1pm-6pm- Sunday

Q: What are the age restrictions to use the fitness zone?
A:  Age restrictions for the Chase Near Eastside Legacy Center members vary by area. The minimum age to work out in the Fitness Zone is 13, but in the free weight area the age is 16.

Q: How do I cancel my gym membership?
A:  If you wish to cancel, a written notice must be delivered at least 10 days before the end of the month and prior to the 1st day of the month upon which your next charge will be due.

Q: I would like to change/update my billing information. How can I do that?

A: To change or update your current billing information, you will want to contact the center directly as they are the only ones with access to your billing data.

Q: Will I be issued with a membership card by the Legacy Fitness Zone?
A: Yes!  You will be issued with a membership card that is unique to yourself which will enable you to gain access into the facility.

Q: Will I be shown how to use the equipment?
A: Yes, we provide a free half hour introduction in which we will show you how to operate the equipment, should you require this.

Q: Are there changing facilities in the Fitness Zone?
A: Yes, we provide showers and lockers but you must provide your own lock.

Q: Is the website secure?
A: Yes, the signup section of the website is secure, and any details entered will be encrypted before being sent to the server.

Q: Can I trial the Fitness Zone before joining?
A: Yes!  Visit us to learn how!

Q: When does the first month’s payment come out of my bank?
A: Your first payment will be collected the day you sign up.  Subsequent monthly payments will be debited one month after joining and will continue on or just after the same day of each month thereafter.  All monthly payments are due on the 1st of each month.